Help & docs
Help & docs

Campaigns

Create campaigns, write the content, launch or pause them, and see why one is not sending.

Create a campaign

  1. Open Campaigns and click New campaign.
  2. Enter a campaign name and create it.
  3. Add leads, write the first email, add follow-ups and choose your settings.
  4. Launch it from the Controls card on the Overview tab.

The campaign tabs

  • Overview: the results, readiness, controls, recipients, AI drafting and the first email.
  • Sequence: follow-ups. Settings: schedule, mailboxes, daily volume, tracking and safety.
  • Leads: the people in this campaign. Analytics: results.
  • Sender accounts: the mailboxes sending this campaign, with their health and results. Use Change senders to edit them.
  • Replies: the replies to this campaign, filtered by type.

The Overview tab

  • The on/off switch at the top turns sending on or off. Off pauses the campaign, and you can turn it back on at any time.
  • Controls sits at the top of the right column: Launch campaign (or Pause sending while it runs) and Delete campaign.
  • If the readiness card lists issues, tick Launch anyway to launch regardless.
  • Under Controls are the links to Preview the real email, the follow-up sequence, who you are contacting and the full results.
1 On or off. 2 Why it is not sending right now. 3 Controls: launch, pause, delete. 4 Preview and results.

Why isn't it sending?

While a campaign is on, a line under its name says what it is waiting for, for example the sending hours, a start date, today's limit being reached, no leads waiting, no active mailbox, a mailbox error or no credits left.

A clock icon means it will carry on by itself. A warning icon means something needs you: follow what the line says and it resumes on its own.

Blocklist

  1. On the Campaigns page, open the Blocklist tab.
  2. Enter the address and an optional reason.
  3. Click Add to blocklist. Nothing is ever sent to an address on this list.

Tips

  • The list shows each campaign's leads, sent, reply rate and bounce rate at a glance.
  • A finished campaign cannot be switched back on.
  • Use campaign tags to group campaigns and find them quickly.

Open it in ZicReach