Help & docs
Help & docs

Use an app password for Gmail

Connect Gmail or Google Workspace over SMTP and IMAP with a 16-character app password.

Create the app password

  1. Turn on 2-Step Verification for the Google account at https://myaccount.google.com/signinoptions/twosv.
  2. Open https://myaccount.google.com/apppasswords.
  3. Type ZicReach as the app name and click Create.
  4. Copy the 16-character password Google shows. You will not see it again.

Connect the mailbox

  1. Open Email accounts, click Connect a mailbox and pick Google.
  2. Choose Use an app password. The server settings fill in: smtp.gmail.com, port 465, SSL, and imap.gmail.com, port 993.
  3. Enter your name and the email address, and paste the app password as the password.
  4. Click Connect and test.

If it does not work

  • App passwords is missing: 2-Step Verification is off, or your Google Workspace administrator does not allow it for your account.
  • Authentication failed: create a new app password and paste it again. Your normal Google password does not work here.
  • Changing your Google password removes every app password. Create a new one and update the mailbox.